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The webinar will focus on National Patient Safety Goal 01.01.01, Patient Identification, deviations in practice from policy, best practice workflows and organizing data to show improvement opportunities and data trended over time.

Patient Identification errors can lead to harm, patient dissatisfaction, rework, interruptions in workflows, unexpected costs, and effect the psychological safety of our health care workforce.

Patient Identification errors typically involve two people (patients) further adding to the stress, duress, and strain on all parties involved.

We will explore some commonly reported contributing factors and root causes and recommended best practice workflows.

Although most patient identification errors are caught before reaching the patient and causing harm, there is opportunity to improve processes by reviewing, responding, and reacting to safety events to identify trends and themes in process variation in order to standardize workflows.

Learning Objectives

Patient Identification | Getting it right the first time.

Date: 12.5.2023 from 12p-1p

Speaker Patricia Macolino RN, MSN, CSSBB, CPHQ

Registration via:

Event brite: https://pahq-q4-2023.eventbrite.com

  1. Participants will be able to Compare Patient Identification policies against National Patient Safety Goals. Regulatory, Accreditation, and External Recognition domain.
  2. Participants will be able to apply PI tool to identify root causes of and contributing factors to patient identification errors. Performance and Process Improvement domain.
  3. Participants will be able to Illustrate patient identification safety event reporting volumes / ratio data trended over time using run or control chart. Health Data Analytics domain.
  4. Participants will be able to Describe employee training process for proper patient identification. Quality Review and Accountability domain.
  5. Participants will be able to Describe 2 best practice patient identification workflows. Patient Safety domain.

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