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Cost: FREE for 2024 PAHQ members & $25 for non-members

Description: Our offering marries quality improvement fundamentals and Human-Centered Design (Design Thinking). Design Thinking helps manage complexity and bring multiple perspectives to the table. It enables deep conversations around past failures and provides a platform for clinicians and frontline staff to share their perspectives.

We believe that healthcare, especially quality improvement professionals, could supercharge their improvement efforts by integrating Design Thinking approaches. In this one hour webinar, we will give you access to Quality Improvement Skills Training (QIST). QIST teaches you the foundational components of quality improvement, through the Model for Improvement, by using Design Thinking tools and visual canvases. Ultimately, design tools help people focus, align, and nurture creativity. Combining these with a clear improvement plan allows for meaningful change and more effective systems. Participation in this webinar will grant you access to the QIST competency module 1 free of charge. If you would like to learn how to marry human-centered design principles with quality improvement, this webinar is for you!

Learning Objectives: Participants will be able to:

  1. Gain a full understanding of the Model For Improvement and how to apply it within projects at your organization
  2. Acquire new human-centered design tools and skills they can apply to any healthcare QI projects
  3. Experience applied learning and adult learning principles which are embedded within the frame work of the Quality Improvement Skills Training (QIST) methodology

Speaker: Adam Kohlrus, BA, MS, CPHQ, CPPS is an experienced healthcare consultant and business designer with DoTank Health.

He has worked for more than a decade with hospitals on issues such as readmissions, hospital acquired conditions, patient safety, population health and health equity. In leading state and federally funded quality improvement grants for the Illinois Health and Hospital Association, Adam has experienced the impact design thinking inputs can have in traditional healthcare settings.

He received his Bachelors of Arts in Social Psychology at Loyola University with a minor in Peace Studies and a Master’s of Science in Health Sciences with a concentration in Public Health at Western Illinois University.

Adam also served in the Peace Corps as a Community Health volunteer in both Swaziland, Africa and Guyana, South America before working at Peace Corps headquarters in Washington, DC. Through his work abroad and domestically, Mr. Kohlrus has demonstrated proficiencies in quality improvement, community development, project management, curriculum development, and data analytics.

*Attending this presentation is worth 1 CPHQ Continuing Education (CE) credit. Webinar fees go toward NAHQ fees to offer credits.

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