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Description: This webinar will focus on the challenge of providing high quality, safe medical care to
patients with significant behavioral health needs within healthcare settings. Whether in inpatient or
ambulatory care, patients seeking treatment for critical medical needs may have comorbid mental
health issues that require special consideration to maintain safety. Due to the need for medical
equipment in these settings, there are significant challenges in creating safe environments. This
presentation will discuss and model the application of quality improvement methods and other
interventions to various settings to improve the environment of care, as well as the use of training and
simulations to help build awareness of safety gaps to help keep patients and employees safe.

Learning Objectives:
1. Identify potential behavioral health risks that may develop in medical settings (behaviors, risk
2. Describe how to apply Quality Improvement methodology to improving safety of patients with
behavioral health needs in medical settings
3. Identify ways in which the environment of care can be modified to create the safest
environment possible for patients with behavioral health needs within medical settings
4. Discuss initiatives to help staff become more aware of potential risks related to behavioral
health and what to do in emergent situations

Speaker: Jennifer Sherker, PsyD is a pediatric psychologist at The Children’s Hospital of Philadelphia and
Assistant Professor of Clinical Psychiatry in the Perelman School of Medicine at The University of
Pennsylvania. She is the Psychosocial Manager of CHOP’s Autonomic Dysfunction Program and of
several chronic pain services, including the Amplified Musculoskeletal Pain Syndromes (AMPS) Program
in which she also provides clinical services. She is also the co-chair for the Quality Committee and
Patient Safety Committee within the Department of Child and Adolescent Psychiatry and Behavioral
Sciences (DCAPBS), co-chair of the Regulatory subcommittee of CHOP’s enterprise Patient Safety
Committee, and a member of the Environment of Care subcommittee of CHOP’s enterprise Patient
Safety Committee. Across these roles, Dr. Sherker provides clinical evaluation and intervention, works to
improve the quality of clinical care delivered, helps ensure regulatory compliance, and works to enhance
the safety of behavioral health patients receiving medical care.

Cost: FREE for 2023 PAHQ members & $25 for non-members

*Attending this presentation is worth 1 CPHQ Continuing Education (CE) credit (application pending).
Webinar fees go toward NAHQ fees to offer credits.

Register here: https://pahq-fall-2023.eventbrite.com

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