Description:  Systems engineering is a unique and valuable discipline used to achieve operational excellence through advanced analytics and management techniques.  Within healthcare, healthcare systems engineering is a broad field encompassing health care delivery science that examines system and process design to increase efficiency, reduce errors, and improve quality.  This session will focus on how information and decision engineering under the broader umbrella of healthcare systems engineering can be used to understand performance, determine priorities and improve performance using a systematic approach.

Learning Objectives: By the end of this presentation the participant will be able to:

• Define the underlying concepts behind healthcare systems engineering
• Describe how healthcare systems engineering can be used to determine priorities and improve resource allocation and efficiency
• Understand how data-driven decision-making using health systems engineering can impact quality outcomes assessed by external quality recognition and payment programs

April M. Taylor, MS, MHA, FACHE, CMQ/OE, CLSSBB, CPPS, CPHQ is the Vice President, Quality at the Johns Hopkins Hospital.  In her role, April provides leadership for ensuring quality and improving care through data analytics, transparency, and collaboration. April also serves as the Director of Strategic Operations for the Center for Healthcare Improvement and Patient Safety at the Perelman School of Medicine at the University of Pennsylvania where she teaches Healthcare Quality Measurement. April’s previous experience includes the Children’s Hospital of Philadelphia and Catholic Health East (now Trinity Health). April is an examiner for the Malcolm Baldrige National Quality Award and a senior examiner and trainer for the Mid-Atlantic Alliance for Performance Excellence. April is a recent recipient of the American College of Healthcare Executives Service Award.

Matt Severson, MS is a Senior Systems Engineer at Johns Hopkins Health System. In his role, Matt leverages system thinking and the application of systems engineering and high reliability principles, methodology, and tools to improve outcomes and end preventable harm. Matt’s work focuses on leveraging systems engineering in hospital-wide performance assessment and improvement for safety and quality for both internal and external outcomes measures promulgated by State and Federal regulations as well as reputation related rating systems like, CMS Hospital Compare, USNWR and Leapfrog. Leveraging systems engineering principles and tools, Matt ensures that the quality of care provided matches the administrative data used for measurement of hospital quality by external stakeholders.

Cost: FREE for 2021 PAHQ members & $25 for non-members

Register here: https://pahq-fall-21.eventbrite.com